1. About Us
These Terms & Conditions govern your use of onefamily.global and your purchase of products from One Family Global.
Business Name: One Family Global
 Email: [email protected]Â
2. Acceptance of Terms
By accessing this website or placing an order, you agree to these Terms & Conditions. We may update these terms at any time without prior notice.
3. Ordering Process
A contract is formed when:
-
- You place an order on our website, and
- We send you an order confirmation email.
We reserve the right to refuse or cancel orders due to product unavailability, pricing errors, or suspected fraud.
4. Prices and Payment
All prices are listed in GBP (£). If VAT applies, it will be clearly displayed at checkout.
Payment must be made at the time of ordering. We accept major debit/credit cards and other payment methods shown at check
5. Product Descriptions
We aim to provide accurate product descriptions and images. Colours may vary slightly depending on screen settings.
6. Shipping and Delivery
Delivery times displayed at checkout are estimates only.
Risk passes to you upon delivery. Ownership passes once full payment is received.
If your order is delayed or lost, contact us and we will assist in resolving the issue.
7. Returns and Refunds
Our Refund & Returns Policy forms part of these Terms & Conditions.Â
You can view it at: onefamily.global/refund-policy
8. Intellectual Property
All content on this website — including logos, designs, images, and text — is owned by One Family Global or used with permission.
You may not copy, reproduce, or distribute any content without written consent.
9. Limitation of Liability
We are not liable for:
- Losses not caused by our breach
- Business losses (e.g., lost profits)
- Events outside our control
Nothing in these terms limits your statutory rights.
10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.